E-Commerce Assessment

Alpine will perform a no-cost E-Commerce Assessment... With each new version of WebSphere Commerce, IBM releases many new features designed to address both the needs and requirements of its customers. Often, some of these new features will satisfy a business need which previously required product customizations.  It is important to address these changes by analyzing the application and deciding whether specific custom components should be maintained or if a new out-of-the-box feature could better suit the business need. The migration itself will not automatically replace your custom components, but it will provide you the ability to utilize the new features. Relying on out-of-the-box product features, rather than customizations, often make application issues easier to debug as well as allow IBM to provide better product support, if necessary. When appropriate and applicable to your situation, it is recommended to use the out-of-the-box functionality.

During Customization Assessment, Alpine will undertake the following activities:

• Obtain all documentation, necessary access privileges (user id, password, etc.), establish connectivity.
• Evaluate the existing hardware, software, network configuration for Production, Staging, and Development environments.
• Analyze the extent to which the existing WebSphere Commerce code is “customized”.  This will not be an exhaustive analysis, but more spot check analysis to get a feel for the customization.  An exhaustive analysis is often a large and effort intensive undertaking.
• Analyze the kind of PMRs (Problem Management Report – a support ticket issued by IBM tech support organization) that have been reported to assess the nature of support requests your organization has raised in the past.

The end goal is to maximize the investment in your Commerce installation by having minimum custom code, hence less maintenance dollars!

Contact us for additional information or to get started!